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FAQs

If you have a specific site in mind, simply send us the Google Maps location and indicate which areas you need covering, and we will send you a site plan providing optimum camera and lens configurations.

The standard ecology kit has a fixed lens (51 degree or 95 degree), whereas the premium kit has detachable lenses (6, 14, 24, 42, 80 degree). The premium kit comes with the 42 and 80 degree lenses included; additional lenses can be added if required. Both cameras have the same resolution (640×480) and framerate (30Hz). The standard kit will be more than sufficient for most surveys. If you are unsure, please get in touch.

We will arrange delivery before 12 pm on your chosen start date and arrange collection before 5 pm on your end date. For local pick-up and drop-off at the office, we are open 9 am to 5 pm, Monday to Friday.

For custom dates, last-minute bookings, long-term hires, or bulk discounts, please get in touch with us directly.

Bookings can be amended up until 12 pm the day before your hire starts by contacting us. For urgent enquiries, call 07907 054716. If you are collecting from our Bristol Office, you can rearrange up until you arrive to pick up the camera.

The Thermal Vision Ecology Kit comes with full instructions, but we are always happy to provide additional support. We also provide literature to show you how to use the Track & Detect features of our software. We also offer a free online call for all first-time users.

We have trained engineers who can bring the cameras to your survey site, set up the cameras and assist throughout the evening. This is recommended for first-time users and large sites (4+ cameras). This is also a great opportunity to receive hands-on training.

For the 2026 season, we are now offering a data-analysis service. This includes a full audited report of any potential emergences. All imagery will have our flight tracking feature applied, and if necessary, our high-sensitivity filters. Video files are also available on request. If you have specific requests, these can be discussed with your assigned caseworker.

I am delighted to be collaborating with Thermal Vision Ecology to identify the best technology for ecological – and especially bat – surveys to provide the best possible equipment to improve surveying standards. Using Thermal Vision Ecology’s industry leading expertise, it is now possible to provide high-end technology to provide a complete package deployment on either hire or purchase basis at price to suit any project.

Richard Crompton – Specialist Bat Ecologist, Advisor, Trainer

TVE were easy to work with and very helpful. Andrew Milner came over on the first night of hire, with two kits, to one of our sites and was a great help teaching me how to use the gear at a trial event. My crew and I then spent several dusks and dawns filming bats leaving/returning to roosts on several of our projects. Overall, I was extremely happy with how our week-long hire went and, needless to say, we will be hiring again next month.

Laurent Duverge – Director, Kestrel Wildlife Consultants Ltd

At Wildwood Ecology, we recently hired Thermal Vision cameras and the associated software developed by Thermal Vision Ecology for a bat emergence survey on a complex structure. One aspect of the roof we needed to monitor was only visible from 50 meters away, far beyond the capabilities of our infrared cameras. I would definitely recommend Thermal Vision Ecology to any ecologist in need of thermal imaging equipment.

Jack McCormack – Assistant Ecologist, Wildwood Ecology

The thermal cameras we hired from you became an invaluable piece of our survey kit this summer.  It took us a couple of weeks of playing about with them to understand how to best utilise them for our needs, but after that they were great.  Each kit contained in its own bag was easy to set up and dismantle.  Once we got to grips with the data analysis it was quick and easy and yielded great results for our clients.  Thermal Vision Research were on hand to answer any queries we had and provide support where needed.  We have already put our order in for 2026!

Laura Carter-Davis CEcol MCIEEM - Managing Director, Echoes Ecology Ltd